KM involves transforming intangible, tacit knowledge (i.e., information in people’s heads) into explicit knowledge (i.e., knowledge in a format that can be stored and shared with others). This graphic depicts the relationship between tacit knowledge and explicit knowledge–while explicit knowledge is more easily visible, most knowledge is tacit knowledge. KM activities often involve capturing and organizing both explicit and tacit knowledge that organizations and programs generate, so as to be applied to maximize an organization’s effectiveness and efficiency or to improve an aspect of development interventions. The three main components of KM are: 1) people/culture, 2) process, and 3) technology. Many people focus on technology solutions when they think of KM. However, KM could not exist without the people and processes for which technology serves as an enabling mechanism.
Our KM4D services are focused on;